We are committed to protecting your privacy and handling your data transparently and responsibly. By using this website, you agree to the terms of this Privacy Policy.
1. Who We Are
Palm City Project is a real estate development located in Haridwar, Uttarakhand, India, registered under the Real Estate (Regulation and Development) Act, 2016.
- RERA Registration No: UKREP03260000722
- Website: palmcityharidwar.co.in
- Email: info@palmcityharidwar.co.in
- Phone: 8287742699
2. Information We Collect
2.1 Information You Provide
When you submit an enquiry, book a site visit, or contact us, we may collect:
- Full name
- Mobile number
- Email address
- Plot size preference
- Any message or query you submit
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and approximate location
- Browser type and version
- Pages visited and time spent
- Referring website or source
- Device type (mobile, desktop, tablet)
2.3 Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. See Section 6 for details on our cookie usage.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and schedule site visits
- To contact you via phone, SMS, WhatsApp, or email about Palm City Project
- To send you relevant information about the project, pricing, and availability
- To improve our website content and user experience
- To comply with applicable legal and regulatory obligations
- To analyse website traffic and usage patterns
By submitting your contact details, you explicitly consent to being contacted by Palm City Project's authorised sales representatives — including via calls, SMS, and WhatsApp — even if your number is registered on the NDNC (Do Not Call) Registry.
4. Sharing of Your Information
4.1 With Our Sales Team
Your enquiry details will be shared with Palm City Project's internal sales team and authorised channel partners for the purpose of follow-up and lead management.
4.2 With Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website or CRM systems. These providers are bound by confidentiality obligations.
4.3 Legal Requirements
We may disclose your information if required by law, regulation, or a valid legal order from a government authority.
4.4 No Sale of Data
We do not sell, rent, or trade your personal information to any third party for their independent marketing purposes.
5. RERA Compliance & Data
Palm City Project is registered under RERA (UKREP03260000722). As a RERA-registered project, we may be required to submit certain data to the Uttarakhand Real Estate Regulatory Authority. Such disclosures will be limited to what is legally required and will not include your personal contact details unless mandated.
6. Cookies & Tracking Technologies
6.1 What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how visitors use our site.
6.2 Types of Cookies We Use
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand visitor behaviour (e.g., Google Analytics)
- Marketing Cookies: Used to track enquiries and measure campaign effectiveness
6.3 Managing Cookies
You can control and delete cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
7. Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We recommend that you do not share sensitive personal or financial information through our website forms.
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Enquiry data is typically retained for the duration of the project sales period and for a reasonable period thereafter for record-keeping purposes.
9. Your Rights
Subject to applicable Indian law, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Correction: Request correction of inaccurate or incomplete data
- Right to Withdraw Consent: Withdraw your consent to being contacted at any time by emailing us
- Right to Erasure: Request deletion of your data, subject to our legal retention obligations
To exercise any of these rights, please contact us at info@palmcityharidwar.co.in.
10. Third-Party Links
Our website may contain links to third-party websites including the RERA portal, Google Maps, and WhatsApp. These websites have their own privacy policies, and we are not responsible for their content or privacy practices.
We encourage you to review the privacy policies of any third-party website you visit through links on our website.
11. Children's Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our website, please contact us immediately and we will take steps to delete it.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.
Your continued use of the website after any changes constitutes your acceptance of the revised policy.
13. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal data:
- Email: info@palmcityharidwar.co.in
- Phone: 8287742699
- WhatsApp: 8287742699
- Website: palmcityharidwar.co.in
- Address: Haridwar, Uttarakhand, India